Privacy Policy

Last updated: February 21, 2026

Introduction

ClaimCompass ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Phone number (optional)
• Physical address (optional)
• Payment information (processed securely through Stripe)

Health Information

You may choose to provide health-related information including symptom logs, medical conditions, severity ratings, and notes about your health status. This information is stored securely and is only used to help you organize your VA disability claim evidence.

Usage Information

We automatically collect certain information when you use our service, including:

• Log data (IP address, browser type, pages visited)
• Device information
• Usage patterns and preferences

How We Use Your Information

We use your information to:

• Provide and maintain our service
• Process your subscription payments
• Send you email reminders (if enabled)
• Generate statements and documents for your VA claim
• Respond to your feedback and support requests
• Improve and develop new features
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. Your data is encrypted in transit and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

We use the following third-party service providers:

• Stripe: For payment processing (subject to Stripe's Privacy Policy)
• Supabase: For secure data storage and authentication
• Resend: For sending email notifications
• Vercel: For hosting our application

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Export your data
• Opt-out of email communications
• Cancel your subscription at any time

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us through our Feedback page or email us at support@claimcompass.net.